Social Media & Communication

Social Media & Communication

Effective Date: April 1, 2026

At KNI Therapy LLC, we prioritize your privacy and the integrity of the therapeutic relationship. To maintain clear ethical boundaries and protect your confidentiality, we adhere to the following digital communication guidelines.

1. Social Media Boundaries

To preserve the professional nature of our work together, our clinical team does not accept "friend" or "connection" requests from current or former clients on personal social media platforms (e.g., Instagram, Facebook, LinkedIn).

  • Confidentiality: Connecting on personal platforms can compromise your privacy and blur the essential boundaries of the therapeutic process.

  • Professional Pages: You are welcome to "follow" or "like" the KNI Therapy professional Instagram page. This platform is used solely for sharing psychoeducational content.

  • Interaction Limits: To remain ethically compliant, we do not follow clients back, respond to Direct Messages (DMs), or reply to comments. Following our page is entirely optional and is not a substitute for clinical treatment.

2. Official Website

Our website, www.kni-therapy.com, serves as the primary hub for information regarding our practice, including fees, specialties, and therapist biographies. We encourage you to review these resources; however, any specific clinical or scheduling questions should be directed to us via the contact methods listed below.

3. Email & Electronic Communication

We utilize a HIPAA-compliant email server and a secure Telehealth platform to ensure your information remains confidential.

  • Purpose of Email: Please use email primarily for administrative tasks, such as scheduling or modifying appointments.

  • Clinical Content: Detailed clinical discussions are best reserved for your scheduled sessions to ensure your privacy is fully protected.

  • Urgent Matters: If you need to reach us between sessions for administrative reasons, please use email or phone. In the event of a clinical emergency, please contact 988 or your local emergency services.

4. Security of Data

While KNI Therapy employs encrypted, secure platforms for communication, please be aware that the security of email can never be 100% guaranteed. By communicating via email, you acknowledge and accept these inherent digital risks.

Commitment to Transparency

These policies are in place to ensure that your therapy remains a safe, focused, and confidential space. If you have any questions regarding these digital boundaries, we welcome the opportunity to discuss them during our next session.

Contact Information: